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Receiving Reject Replacements
#1
A few months ago a rejected a part to a supplier. This week I received the replacement parts. How do I receive the replacements? Shopkeeper is telling me that it has already been received and I know that it hasn't.


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#2
When a part is returned on a PO one of the fields on the Reject dialog is Quantity to back order. If you fill that in a back order line will automatically be created, if you leave it blank it won't. Evidently the BO qty was not filled in when this was rejected.
The way to fix this is to create a new PO line from the PO to receive the parts. For clarity that PO line # should be 1.52.
Note that when you create the the new line it will automatically generate the next line number but you can change it after the new line has been saved.
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